Amerestore Privacy Policy
Effective Date: July 6, 2026
Amerestore (“Amerestore,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, communicate with us, or use our services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Mailing address
- Insurance information related to restoration projects
- Property information relevant to requested services
- Photos, videos, or documentation you voluntarily provide
- Any information submitted through our website forms, email, phone calls, or text messages
We may also collect certain technical information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Website usage analytics
How We Collect Information
Information may be collected through:
- Online contact forms
- Quote request forms
- Emergency service requests
- Employment applications
- Telephone conversations
- Email correspondence
- SMS/text messaging
- In-person meetings
- Social media communications
- Website cookies and analytics tools
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule inspections and restoration services
- Provide project updates
- Communicate regarding insurance claims
- Send appointment reminders
- Respond to emergency service requests
- Improve our services and website
- Provide customer support
- Send requested communications
SMS/Text Messaging Privacy
If you choose to receive SMS messages from Amerestore, you agree to receive text messages related to:
- Appointment confirmations
- Appointment reminders
- Emergency restoration updates
- Project status updates
- Customer service communications
- Service scheduling
- Follow-up communications regarding services you requested
Message frequency varies depending on your interaction with Amerestore.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance or contact us using the information below.
SMS Data Collection
For SMS communications we may collect:
- Name
- Mobile phone number
- Message history
- Communication preferences
We collect this information through:
- Website forms
- Service requests
- Verbal consent
- Written consent
- Customer initiated communications
- Online registration forms
Data Sharing
Amerestore does not sell, rent, or share your personal information, including your mobile phone number, with third parties or affiliates for marketing or promotional purposes.
We may share information only when necessary to:
- Complete restoration services
- Coordinate with insurance carriers
- Coordinate with contractors or vendors involved in your project
- Comply with legal obligations
- Protect our legal rights
SMS consent is not shared with third parties or affiliates for marketing purposes.
Cookies
Our website may use cookies and similar technologies to improve website performance and user experience. You may disable cookies through your browser settings.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the Internet is completely secure, we strive to protect your information using industry-standard security measures.
Your Rights
You may:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of information where legally permitted
- Opt out of marketing communications
- Opt out of SMS communications by replying STOP
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Amerestore
Phone: 800-672-1992
Website: www.amerestore.com