Customer Reviews:
Customer: Kevin H.
Would Hire Again: Yes
Description of Work: Water Damage
Customer Comments: Thanks for getting everything done. We appreciate the work you did on our home and would not hesitate to refer you to others. Thanks again and have a great day!
Customer: Ruby D.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Barry C.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Benny D.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Donald M.
Would Hire Again: Yes
Description of Work: Water Damage
Customer Comments: I don’t think you could have dona a better job. You arrived the same day I called and immediately started the restoration. I will call you again if needed and recommend you to others.
Customer: Kim R.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Clarence D.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Rodger W.
Would Hire Again: Yes
Description of Work: Water Damage
Customer Comments: Good to have good people in Hancock County so we don’t have to go to Indy.
Customer: Catherine C.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Don R.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Karl J.
Would Hire Again: Yes
Description of Work: Water Damage
Customer Comments: Very Professional Job!
Customer: Rhonda G.
Would Hire Again: Yes
Description of Work: Water Damage
Customer Comments: Really Great Company!
Customer: John G.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Ami C.
Would Hire Again: Yes
Description of Work: Water Damage
Customer Comments: Logan was great! He helped put me at ease during the situation!
Customer: Jackie C.
Would Hire Again: Yes
Description of Work: Water Damage
Customer Comments: All of the men on the water restoration team that visited my home were helpful, professional, & efficient. I was extremely pleased!
Customer: Chris H.
Would Hire Again: Yes
Description of Work: Water Damage
Customer Comments: Bobby Slaymon and all crew members are top shelf professionals who excel and their jobs! Thanks Guys!
Customer: Chris H.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Dana C.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Bonita A.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Judith W.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Lenda R.
Would Hire Again: Yes
Description of Work: Water Damage
Customer: Byron M.
Would Hire Again: Yes
Description of Work: They dried out our carpeting and put fans down after water damage from a water heater.
Customer Comments: They did a fine job. They were prompt, on time, and professional. The result turned out just fine.
Location: Indianapolis, IN
Customer: Michael H.
Would Hire Again: Yes
Description of Work: Basement mold remediation and cleaning.
Customer Comments: I had inherited this house and it sat vacant all spring and summer. The mold was starting to get out of hand due to the fact that the air conditioner had not run all summer. I was preparing this house for rental. Met with estimator Jeff Mckee. He explained in detail what needed to be done to neutralize and remove the mold on basement walls and floor joist. He was able to schedule his crew in a couple of days. They were very through and professional in their work. They used a peroxide cleaner and HEPA vacuum to remove the mold and a air scrubber/filter to clean the air. Over all, it was a good experience and would hire them again.
Location: Greenfield, IN
Customer: Gloria C.
Would Hire Again: Yes
Description of Work: They cleaned my living room carpet and the hallway the bath room and the main hall way. They moved the furniture out. They cleaned every area.
Customer Comments: I would like for EVERYONE on Angie’s List to give these guys a chance just once, which this is all you will need you do NOT have to go any further for a Carpet cleaning company. Logan Carothers of AMERESTORE did a great Job on my carpet I have never had my carpet cleaned in my life like these guys did, they were so fair with a huge discount for the first time customers. If you aren’t a religious person this company will make you think you are, why because you’ll think you have die and went to heaven my carpet is so clean and smelling fresh new, and good. I am telling anyone who will listen, PLEASE try these guys you will love them and you will love the price and MOST OF ALL’ YOU WILL LOVE THE JOB, EXCELLENT Job you Guys’ EXCELLENT for real. For real.
Location: Noblesville, IN
Customer: Michael S.
Would Hire Again: Yes
Description of Work: We had flood water everywhere and it was an emergency, so we called Amerestore. They had to pull up flooring, baseboards, vinyl, molding, and things like that to get things exposed. They put blowers and dehumidifiers in. They also removed what little water was left because I was busy cleaning it and trying to suck it all up when they got here. They basically cleaned things up and dried the place out. They dealt with three rooms and their estimate was between $2,000 to $3,000 for the cleanup and with my insurance we only had to pay $500.
Customer Comments: I asked them if they were on Angie’s List and they said yeah, which was great. They were here within an hour and came out last Friday night at around 11:00 or so. We’re not finish with them and we still have some more to go because they got a repair division that’s going to be coming out to do repair work. They were excellent. They were prompt and very professional. They knew what they were doing and had the knowledge because they sized things up quickly. This wasn’t their first rodeo and they got right on it. They weren’t here no more than 10 minutes before they started pulling up baseboards, pulling up flooring, and getting the water and stuff underneath it. They were right there and not delaying a bit or hesitating. It was two guys on the crew and they just busted through it and got it done. They explained things as they were going and said that they needed to get on it right away because the faster they get it done the less damage there is. They were concerned about re-mediating as much damage as they can and it’s refreshing. I wouldn’t hesitate to call them again if we ever had a problem and I wouldn’t hesitate to recommend them to anyone.
Location: Indianapolis, IN
Customer: Sabrina S.
Would Hire Again: Yes
Description of Work: A thorough inspection of entire home affected by damage from our upstairs bathroom water leak. Cut & cleaned up around garage ceiling hole where water fell through. Brought in several dryers & humidifier to dry out carpet & floor. Removed bathroom flooring & found further damage their & dried it out w/ dryers too.
Customer Comments: Extremely well, they went above and beyond! I couldnt believe they showed up to our house at 9:00pm on a Saturday night to help us after our garage ceiling fell through. Their professionalism & knowledge of what to do won us over & totally put our minds @ ease! we couldnt be happier w/the job they did.
Location: Greenfield, IN
Customer: Sara C.
Would Hire Again: Yes
Description of Work: They came to repaire my home from sewage damage.
Customer Comments: It was great. They were kind and professional. They were awesone and the handled my situation very kindly. Their work ethic was very good.
Location: Indianapolis, IN
Customer: Marcella S.
Would Hire Again: Yes
Description of Work: Our sump pump failed and we had water in our finished basement. Amerestore was prompt in arriving after we called them. They were efficient and courteous. They vacuumed the water out of the carpet, and set up dryers and dehumidifiers to dry the carpet and drywall. They came everyday to move and adjust the equipment and to monitor the progress of the drying.
Customer Comments: We had no problems with them, and would use them again (God forbid it should be necessary!)
Location: Indianapolis, IN
Customer: Cindy W.
Would Hire Again: Yes
Description of Work: Amerestore is a great company with great employees!
Customer Comments: We woke up early on a Sunday morning to 3 inches of water in our entire basement. We immediately called Amerestore because I have used them for over 12 years to clean my carpets, and I knew they did water issues, too. They immediately headed to our house and began the process of extracting the water and drying the basement. This took several days. Every day someone called to check in and make sure things were progressing well. In addition, someone came to our house every day to check the equipment and the moisture levels of the basement. The water did an incredible amount of damage and we lost many possessions. But, in a bad circumstance, Amerestore was really great. Everyone was professional, kind, and seemed to truly care about our problem. Every person we dealt with knew a lot about water and water damage. The fact that they came to our house so quickly is the reason we were able to save some of our belongings. I have thanked them in person and over the phone. Now I am writing a review because I am just so impressed with this company. Thanks to everyone at Amerestore!
Location: McCordsville, IN
Customer: Marcella S.
Would Hire Again: Yes
Description of Work: Our sump pump failed and we had water in our finished basement. Amerestore was prompt in arriving after we called them. They were efficient and courteous. They vacuumed the water out of the carpet, and set up dryers and dehumidifiers to dry the carpet and drywall. They came everyday to move and adjust the equipment and to monitor the progress of the drying.
Customer Comments: We had no problems with them, and would use them again (God forbid it should be necessary!)
Location: Indianapolis, IN
Customer: Nancy S.
Would Hire Again: Yes
Description of Work: Mold Testing & Remediation – We had a flood in our basement that went undetected for several weeks because we were out of town.
Amerestore:
1. Tested and then protected the main body of our home from the spread of mold
2. Remediated (killed) the extensive mold that had grown
3. Cleaned or removed affected items (including rusted shelving units, a refrigerator, many toys and games, all our Christmas decorations, etc.)
4. Generally restored the basement to good condition
5. Retested the air quality once the procedure was finished
Customer Comments: Amerestore sent a team of four certified mold remediation specialists to our home. They initially set up an environment that would prevent the mold from getting into the main body of the house.Although the air scrubbers were loud and somewhat obtrusive, they were an important step that allowed us to stay in our home during much of the clean-up.They worked hard, and their progress was evident every day. They were professionals who knew exactly what needed to be done, and they worked well as a team.Although I hope never to have to use them again, Amerestore employees were helpful, pleasant and informative every step of the way.IMPORTANT NOTE: No home insurance provider in Indiana provides mold coverage because it is so prevalent in the Midwest.
Location: Noblesville, IN
Customer: Leo D.
Would Hire Again: Yes
Description of Work: We have used them for water damage and carpet cleaning.
Customer Comments: They were very good. They were efficient. The cost was very reasonable.
Location: Greenfield, IN
Customer: Dave F.
Would Hire Again: Yes
Description of Work: Water & Smoke Damage, Carpet Cleaning – Major water loss as well as carpet cleaning 3 different times.
Customer Comments: I had a water damage at my condo on the Southside about 5 years ago. I lived on the 2nd story of and water softener burst and caused a rather large water loss in my unit, the unit below and also the common area’s. I called Brian, one of the managers, and there were 3 employees within about 45 minutes. The job was done flawlessly. The unit below could have been a huge loss but thanks to their speedy response they were to save all the drywall in the ceiling for the unit below. The unit below was for sale and was suppose to close 3 days after the damage but Amerestore’s top notch had it ready for closing. I have had them back for 3 carpet cleanings since then.
Location: Indianapolis, IN
Customer: Arthur F.
Would Hire Again: Yes
Description of Work: Carpet Cleaning, Mold Testing & Remediation, Water & Smoke Damage – Bathroom tiles and sub-floor removed to allow drying of wet crawlspace caused by a broken hot water pipe.
Customer Comments: Amerestore came the day I called. I would say they were “aggressive”, in a good way, about fixing my problem. One contractor said the wood would dry on its own. Amerestore was convinced it needed air drying and mold eradication. Yes, they were recommending work for which they got paid (by the insurance), but my sense was that they were acting in my best interest with this more aggressive approach to the problem. They were always on time, interfered in our lives as little as possible, and were always friendly and polite.
Location: Indianapolis, IN
Customer: Nancy S.
Would Hire Again: Yes
Description of Work: We used Amerestore the first part of August. We had a manufacturer’s defect in our commode and they came out to remove the water damage and clean the carpets. They also perform a mold check-up.
Customer Comments: The service people came out everyday to check and they were conscientious and polite. The only thing I didn’t like was it was on their time schedule, which I understand, but it was inconvenient for me to be around most of the days they had to be there. I understand because they are on the other side of town and they were trying to clump customers together to save on gas and time. But they did a good job and I would rate them overall an A. They were professional and I would use them again if needed.
Location: Mentor, OH
Customer: Jamie H.
Would Hire Again: Yes
Description of Work: Water & Smoke Damage – I used Amerestore to clean up water damage as a result of leak from dishwasher.
Customer Comments: It was all handled through the insurance and we had a lot of contractors through here as a result of the accident. Amerestore was kind of the gatekeeper for the entire project. They did well; it was good. They were very thorough and were always on time. They were quick and came out right away. They were very professional and responsive.
Location: Carmel, IN
Customer: Gene & Nancy B.
Would Hire Again: Yes
Description of Work: Water & Smoke Damage, Carpet Cleaning – They were spectacular and very patient with me. I was totally freaked out. Raw sewage had backed up into our furnace room and soaked part of the carpet in our lower level. They cleaned everything to the point where our grandson could crawl safely on the floor.
Customer Comments: I have used them three or four times. They are GREAT!
Location: Carmel, IN
Customer: Jeff S.
Would Hire Again: Yes
Description of Work: Water Damage, Carpet Cleaning – They cleaned and or replaced basement carpeting in the section that was flooded from a water heater mess.
Customer Comments: They did a great job!
Location: Carmel, IN
Customer: Diane M.
Would Hire Again: Yes
Description of Work: I have used theis company before as they have sent mailer coupons out in my area and have found them to be most professional and respectful to taking care of my particular requests and needs. They do send out coupons with a quarterly newsletter w/ tips on carpet care as well as other info for the reading pleasue.They supply you w/ a “spot” treatment bottle and instructions for use and alot of carpet cleaning tips and information that the “usual” carpet cleaning fellas just don’t offer. They are well schooled and educated in their field for sure. The price may be a bit more, but the quality is definitely obvious. This go around, I had (with a special coupon, a 30% off deal) family room, dinning room, and stairs with landing cleaned with carpet protection applied.
Customer Comments: Very well. As stated above, I had a coupon to use,otherwise I most likely would not have had the carpets cleaned in the middle of the winter season leaving the doors open for their hoses. They were offering this deal as this is obviously the slower season for them. They accomodated for the colder weather by having an air blocking barrier at the door frame so all my heat wouldn’t go out! Otherwise, I most likeley wouldn’t have them cleaned and waste alll my heat just to get a 30% deal.
Location: Indianapolis, IN
Customer: Barbara H.
Would Hire Again: Yes
Description of Work: I had them get all the pet stains removed from my carpet in my house.
Customer Comments: I was very satisfied and I would highly recommend them.
Location: Greenfield, IN
Customer: John C.
Would Hire Again: Yes
Description of Work: Water Damage, Carpet Cleaning – Water damage in basement due to leaking irrigation pipe.
Customer Comments: Irrigation pipe was damaged and water was leaking into basement bathroom/basement closet. Amerestore came out the day damage was identified and began the clean up process. Dried carpet and assessed damage in bathroom. They quarterbacked the entire process along side my insurance company (the 1000$ price was my deductible) and coordinated all of the remaining repairs (vanity fix, dry out process, carpet cleaning). Very professional and they kept things moving to ensure a speedy fix.
Location: Carmel, IN